It has come to our attention that a small production run of Shark Shield magnets used in the on/off switch for FREEDOM7, SCUBA7 & SURF7 were improperly manufactured. Like every Shark Shield product, it went through rigorous pre-market testing because we know that you only want the best quality.
The exhibited fault is a failure to turn on, which may appear as a failure to charge. To confirm if your product is affected, please remove the switch as shown in the attached, you will see a discolored / corroded magnet. If this is the case there is no need to return you unit, please Contact Us and we’ll ship you a new switch.