Frequently Asked Questions

What is the warranty period for the Shark Shield unit?
The Shark Shield has a 12 month manufacturer’s warranty on electronic products, and a 3 month warranty on accessories such as the Tail Pad / Decal Antenna...
Sun, 2 Oct, 2016 at 3:37 AM
How can I test that the unit is working properly?
Should you wish to check the operation of your device on land, the easier way to test it is to use our Shark Shield Tester.  Simply push a probe into each...
Sun, 2 Oct, 2016 at 3:44 AM
How should I store my unit considering the lithium battery?
Always rinse your Shark Shield in fresh water and allow drying prior to storage. To obtain maximum life from the battery, charge after each use and always...
Sun, 2 Oct, 2016 at 3:46 AM
Can I “top up” the battery when it still has some charge left in it, or does it need to be fully drained?
Yes. Topping up the battery pack when partially charged will not damage the battery or lead to memory effect problems. However, any rechargeable battery ben...
Tue, 10 May, 2016 at 4:16 AM
How do I know when the battery is getting low?
A solid green LED shows when the unit is operating normally. If the battery is running low, alternate red and green flashing LEDs will be displayed togeth...
Sun, 2 Oct, 2016 at 3:48 AM
How long does the units battery last?
The battery with the FREEDOM7 and SCUBA7 units will last 6-7 hours if fully charged prior to use. The lithium battery is fully rechargeable and comes with...
Sun, 2 Oct, 2016 at 3:48 AM
Will I get an electric shock?
The Shark Shield works by emitting an electrical signal between two visible stainless steel electrodes which are located at the top and bottom of the an...
Thu, 3 Aug, 2017 at 4:03 AM
Does the Shark Shield repel any other creatures?
. Shark Shield does not effect or repel fish,crocodiles, dolphins, whales or fresh water creatures. Shark Shield CAN ONLY repel sharks and sting-ray. 
Mon, 21 Aug, 2017 at 1:16 AM
Do the electrodes need to be immersed in the water for a protective field to be created?
Yes, both electrodes need to be immersed in the water for a protective field to be created, the salt water acts the conductor between the two electrode...
Sun, 2 Oct, 2016 at 3:55 AM
On which part of the body is the Shark Shield worn?
It depends on which unit you use. FREEDOM7 – Is attached to the ankle via a neoprene pouch with velcro attachments. Both electrodes are encased in...
Tue, 17 May, 2016 at 2:50 AM